Privacy policy

 

At SAEGE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information when you place an order, create an account, subscribe to our newsletter, or contact us:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (securely processed by third-party payment providers)
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral Sources
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver purchased products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Respond to your inquiries
  • Send newsletters, promotions, and exclusive offers if you choose to subscribe

3. Payment Security

We do not store your payment card information.

All payments are securely processed through trusted third-party payment gateways used by Shopify. These providers use industry-standard encryption and security measures to protect your payment information.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience
  • Provide relevant marketing content

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information only with trusted service providers, including:

  • Shipping and logistics partners
  • Payment processors
  • Shopify platform services
  • Marketing service providers
  • Government authorities when required by law

These service providers receive only the information necessary to perform their services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to maintain the highest security standards, no method of electronic transmission or storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter, you may receive updates about:

  • New product launches
  • Exclusive collections
  • Special offers
  • Brand news
  • Seasonal promotions

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your stored information

To exercise any of these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of these external websites.

We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page along with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

SAEGE

Email: support@saege.com

Business Hours: Monday – Saturday

Response Time: Within 24–48 Business Hours

Thank you for trusting SAEGE.

Your privacy matters to us, and we are committed to protecting your information while providing a secure, seamless, and premium shopping experience.